About-1-1

The Home Of Flexible Communications

Meet the ICT company you can trust

SPOC Managed Services is not just your run-of-the-mill ICT company. We are passionate about providing you with the flexible solutions that work best in your situation and for your budget. We support some of the top brands like Siemens, Unify, Yeastar, Yealink, Grandstream and Hikvision.

Meet SPOC

In 2003, the three founders of SPOC identified a grey area in the market of service provision for information and communication technology, and with their background from Telkom and Siemens, they decided to fill that gap. They were passionate about creating and successfully implementing suggested, workable solutions to get businesses and individuals connected in a sustainable manner.

By 2005, SPOC had been awarded its first multi-site tender and we received the Siemens Partner of the Year Award, a title we went on to win for five consecutive years. In 2011, SPOC had already signed up our first national key point as customers and completed our first international installation; we were ready to develop with our changing telecommunications industry into IP.

SPOC won the Nashua Gores Award in 2012, 2013 and 2014, and also opened our Cape Town branch. In 2015, we increased our clientele to include a PBX offering to Panasonic, NEC, and Avaya. By the next year, we opened a satellite office in Natal and started offering Hosted PBX Solutions as well as expanding our offerings to Fibre, Wireless, and LTE Connectivity Solutions.

We presented our first Flexxi-range solution, FlexxiCom, in 2017, and by 2018 we launched our own VoIP Platform.

In 2021, we launched our very own Hosted PBX Platform and received the ATOS Spotlight Award.

How we do business

SPOC focuses on providing business communication services to a wide range of customers and is not only services and sales driven; we also focus on providing resources in consulting and project management so as to provide the client with the best possible solutions.

The SPOC mission

SPOC is in the business of providing information and communication technology solutions for small, medium, and large businesses. These solutions need to meet the unique needs of the client whether that is installing a Fibre line to improve the connectivity for the business or providing complete, end-to-end communication solutions.

Furthermore, the solutions must be scalable and flexible to ensure they can change as your business grows and your needs change. SPOC does not just want to provide once-off solutions and products; we ensure that installation is done unobtrusively and that we can always be ready to maintain the equipment and systems with highly knowledgeable technical staff. To that end, our staff keeps up to date on the latest developments and techniques to provide the best services.

The SPOC vision

SPOC’s vision is to connect the world to you and you to the world in the most effective way possible. We want to have South Africans doing business locally and internationally without having to worry about a bad connection, dropped lines or a fixed location. Anytime, anywhere technology should work for you and your goals, and it is our vision to make this a possibility and reality for all.

SPOC’s ethics

There are certain ethical values at the core of SPOC that we consider to be non-negotiable:

Expertise

We are passionate about our industry and about providing our clients with expert services and advice. Our sales and technical teams stay up to date on the latest developments in the ICT world to ensure that we can provide the services and answers our clients are looking for when they are unsure about the products and services they need.

Flexibility

Providing flexible solutions is vital for a business. As your business grows, SPOC’s solutions can grow with you. We will always give you the best options to ensure that this happens as effortlessly as possible. If you are in the office, at home, or on the go, there is a flexible SPOC solution that will meet your requirements.

Quality

The products SPOC supplies are of the highest quality as we partner with only the best. We pride ourselves on providing customers with quality services that ensure you are always connected and able to run your business, wherever you are.

Reliability

When you need support, maintenance, or advice, we will be there – that is a promise. You can rely on the expertise we provide and on the products we place at your fingertips. Whether you have a traditional office setup or a company that fully supports working from home, our reliability is never changing.

Brands we support

To provide you with the best in products and services, SPOC has undertaken to only support and partner with the best. That is why we have a select group of hardware brands for you to choose from including Siemens, Unify, Yeastar, Yealink, Hikvision and Grandstream. These are all experts in their own fields and part of the charge leading innovation in our industry.

Contact SPOC

Want to get in touch for any queries or maintenance requests, don’t hesitate to email or call.Better yet, request a sales call and we’ll call you!