Created with you in mind, the Customer Zone aims to provide you with a single point of contact for your enquiries.
Created with you in mind, the Customer Zone aims to provide you with a single point of contact for your enquiries
Find quick answers to common questions about our services and solutions
VoIP (Voice over Internet Protocol) allows you to make and receive calls using an internet connection instead of traditional phone lines. It converts voice signals into digital data that travels securely over your network.
VoIP needs an active internet connection. However, we offer failover options such as mobile call forwarding, Fixed LTE backups, and UPS solutions for continuity.
VoIP offers:
• Lower call costs
• Advanced features like voicemail-to-email and call forwarding
• Scalability for any team size
• Remote and mobile access
• Easy integration with CRM tools
Yes. In most cases, we can port your current business numbers to our VoIP system without service interruptions.
Yes. Our platform delivers HD voice quality and maintains 99%+ uptime, supported by enterprise-grade infrastructure.
Options include:
• VoIP-enabled desk phones
• Mobile/desktop softphone apps
• VoIP gateway for analog phones
We’ll recommend the right setup for your environment.
Definitely. All voice traffic is protected using encryption and secure protocols, ensuring safe and compliant communication.
Yes. We support integration with tools like Microsoft Teams, Zoho, Salesforce, and more — enabling smarter workflows and improved client management.
Our solutions are fully scalable — from single users to large enterprises. We tailor your package to fit your current team and growth plans.
Our team provides:
• Ongoing technical support
• Remote diagnostics
• Monitoring and maintenance
• Optional on-site assistance
Your business stays connected, supported, and stress-free.
A Hosted PBX (Private Branch Exchange) is a cloud-based phone system that allows your business to manage calls over the internet instead of using traditional on-site hardware. It provides full PBX functionality without the need to maintain physical infrastructure.
Unlike legacy PBX systems, Hosted PBX is:
• Cloud-managed – no on-site server required
• Easily scalable – add users or extensions in minutes
• Feature-rich – includes voicemail, IVR, call routing, conferencing, and more
• Lower in upfront costs – no expensive hardware to install
Our solution includes:
• Auto-attendant (IVR)
• Call recording
• Voicemail-to-email
• Call forwarding & routing
• Hunt groups
• Mobile & desktop softphone apps
• Real-time reporting and analytics
Not always. You can use:
• VoIP-enabled IP desk phones
• Mobile apps (iOS & Android)
• PC softphones
If needed, we’ll provide compatible devices.
Yes. Hosted PBX is highly scalable — add users, features, or new branches without infrastructure changes.
Yes, but we recommend a dedicated, stable internet line for optimal call quality. We also offer connectivity packages with failover to ensure reliability.
Absolutely. Our Hosted PBX is built on secure cloud infrastructure with encryption, firewall protection, and includes maintenance agreement.
Yes. We offer number porting services to migrate your existing numbers to our platform with zero downtime.
We provide:
• 24/7 remote support
• Onsite installation & setup
• Ongoing maintenance
• Maintenance Agreement or SLA tailored to your needs
Yes. Hosted PBX offers enterprise-grade features at a fraction of the cost of
traditional systems. Pay only for what you use — ideal for SMMEs and growing companies.
An On-Site IP PBX is a physical phone system installed at your business premises that manages VoIP calls internally and externally. It combines the flexibility of IP telephony with the control of an in-house system.
• On-Site IP PBX is installed and managed at your location
• Offers full control over hardware, software, and security
• Better suited for businesses with custom integration needs or internal IT teams
• Typically involves higher upfront hardware costs compared to hosted solutions
Our systems include:
• IVR (Auto Attendant)
• Voicemail and voicemail-to-email
• Call routing and call groups
• Conference calling
• Call detail records (CDRs) and reporting
• Call recording and monitoring
• Integration with CRM and helpdesk platforms
You’ll need:
• IP PBX hardware (e.g., Grandstream, Yeastar)
• IP phones (desk or switchboard phones)
• Network infrastructure (PoE switch, cabling, router)
• Optional: UPS or backup power solutions
We supply, install, and configure everything.
Yes, with the use of analog telephone adapters (ATAs) or FXO/FXS gateway
modules, we can connect your analog phones to the IP PBX system.
Yes. Even though it's on-site, we offer secure remote access, mobile softphone apps, and web interfaces for managing the system remotely — with appropriate firewall and VPN configurations.
Yes. On-Site IP PBX systems are modular and scalable, allowing you to expand users, lines, and features as your business grows.
We offer:
• Full system setup and training
• Remote and on-site technical support
• Maintenance agreements and SLAs
• System upgrades and firmware updates
Yes. On-site systems can be configured with internal firewalls, VLANs, and strict access control, giving you complete ownership of your data and security settings.
Ideal for:
• Businesses with internal IT resources
• Sites with limited or unstable internet
• Companies needing high security and local control
• Organizations with complex call routing or compliance needs
A call centre system is a unified communications platform designed to handle inbound and outbound calls efficiently. It includes call routing, agent management, real-time reporting, and integration with CRM or helpdesk tools.
We provide both:
• Cloud-based call centre solutions (ideal for remote or hybrid teams)
• On-premise IP-based systems (for full control and local deployment)
Each solution is scalable, feature-rich, and tailored to your operational needs.
Our systems include:
• Call queuing and routing
• Agent performance dashboards
• Call recording and monitoring
• Live wallboards
• CRM integration
• Real-time analytics and reporting
• Omnichannel options (voice, email, chat)
Yes. Our call centre systems are built for blended environments, supporting both customer support (inbound) and sales/collections (outbound).
Absolutely. Start with a few agents and scale to hundreds without hardware changes. We offer licensing and infrastructure options for growth and seasonal changes.
Yes. Supervisors can use:
• Live call monitoring
• Whisper and barge-in modes
• Performance tracking dashboards
• Custom reports and SLAs monitoring
For on-premise setups:
• IP PBX
• PoE switch
• IP phones or headsets
• Optional: Call recording servers, UPS
For cloud:
• Internet connection
• Softphones or browser-based agent tools
Yes. Agents can operate from anywhere using softphones, mobile apps, or web-based dashboards — all securely connected via VPN or secure SIP trunks.
Yes. We support integrations with platforms such as Salesforce, Zoho, HubSpot, Freshdesk, and Microsoft Teams, enabling a streamlined agent experience.
We provide:
• 24/7 technical support
• On-site and remote troubleshooting
• Custom configuration and reporting setup
• Ongoing training for agents and managers
We offer end-to-end conference solutions, including:
• Audio and video conferencing systems
• Interactive displays and smart boards
• Virtual meeting platforms (Zoom, MS Teams, Google Meet)
• Boardroom AV integration
Typical components include:
• HD webcams or PTZ cameras
• Conference speakerphones or microphone arrays
• Projectors, LED screens, or interactive whiteboards
• PoE switches, cabling, and control panels
We’ll assess your space and recommend the best-fit solution.
Yes. We handle:
• Hardware supply and installation
• Cabling
• Platform setup and user training
• Ongoing maintenance and remote support
Yes. We provide:
• Remote support
• On-site maintenance
• SLA-backed service agreements
• Equipment monitoring (optional)
We deliver end-to-end solutions that combine cutting-edge AV tech, expert installation, and seamless integration — ensuring professional communication, every time.
Yes. We provide:
• On-site AV installations for boardrooms and training rooms
• Cloud-based platforms for remote collaboration
• Hybrid solutions that combine both environments seamlessly
Absolutely. Our solutions are platform-agnostic and integrate with all major conferencing platforms for a seamless user experience.
Our solutions range from small huddle rooms (2–6 people) to large conference halls (50+ participants). Systems are fully scalable based on your space and audience.
Business fibre is a high-speed, dedicated internet connection using fibre-optic cables. It provides fast, stable, and symmetrical upload/download speeds, ideal for data-heavy operations, VoIP, video conferencing, and cloud services.
• Business fibre includes higher speeds, uptime SLAs, and priority support
• Comes with static IPs, advanced security options, and better contention ratios
• Designed for enterprise reliability and multi-user environments
We offer fibre packages ranging from 10Mbps to 10Gbps, depending on location and business requirements. Custom speeds are available for high-demand use cases.
Coverage depends on fibre infrastructure. We check availability through our network partners (e.g., Openserve, Vumatel, MetroFibre) and offer alternatives like Fixed LTE, Satelite or Wireless where fibre isn’t available.
• Ultra-fast, stable internet
• Symmetrical upload/download speeds
• Low latency for VoIP and video
• Supports cloud apps, remote work, and large file transfers
• Business continuity with minimal downtime
Typically 4-24 weeks, depending on trenching and building access. We handle the coordination with infrastructure providers and keep you updated throughout.
Yes. We offer Fixed LTE, Satelite or wireless failover options to ensure continuous uptime in the event of fibre issues.
We provide a business-grade fibre router, cabling, and installation. Additional equipment like firewalls, PoE switches, or access points can be added depending on your setup.
Yes. We recommend pairing fibre with our managed firewall and network monitoring solutions for maximum security and control over your internet traffic.
Yes. Our fibre services come with uptime guarantees (up to 99.9%), proactive monitoring, and local technical support to resolve any issues quickly.
Wireless internet provides connectivity using radio signals from nearby towers referred to as high-sites — no fibre or fixed line required. It’s ideal for businesses in areas without fibre coverage or needing fast deployment.
• Faster installation – no trenching or cabling required
• Flexible – ideal for temporary sites, remote locations, or backup connections
• Lower latency than LTE but less consistent speeds than fibre
• Line-of-sight to the tower is usually required
We offer packages from 10Mbps to 500Mbps, depending on your location, service tier, and signal quality.
Yes. Our enterprise-grade wireless is designed for business operations — suitable for VoIP, video conferencing, and cloud services — with stable performance and uptime guarantees.
Wireless can be deployed in 4 weeks, depending on site access and signal verification.
It's one of the fastest connectivity options available.
• External wireless antenna or dish
• Network router
• PoE switch or access points (if needed)
All equipment is installed and configured by our technicians.
• Areas with no fibre availability
• Businesses needing fast setup
• Remote sites, warehouses, or construction zones
• Backup connectivity for failover solutions
Our wireless infrastructure is designed for reliability, but extreme weather can affect signal performance. We mitigate this with redundancy and proactive monitoring.
Yes. We provide:
• 99%+ uptime SLA
• Remote support
• Optional equipment maintenance and monitoring
• Upgrade paths if signal quality improves
Absolutely. Many of our clients use wireless internet as a smart failover to keep critical systems online during fibre outages or downtime.
Fixed-LTE is a wireless broadband solution that uses LTE cellular towers to deliver internet via a stationary router. It’s ideal for businesses that need fast, reliable connectivity without fibre or cable lines.
• Fixed-LTE uses a static router and stronger antenna for better signal stability
• It is designed for business or home office use at a specific location
• Offers larger data packages, better speeds, and optional static IPs
Coverage is based on network availability. We partner with major carriers like Vodacom, Telkom, and MTN to provide broad national coverage. We’ll check your location before installation.
Speeds range from 10Mbps to 100Mbps, depending on your location, network congestion, and the LTE band available.
• Fast deployment (14 days)
• No cabling or trenching
• Portable within covered zones
• Great for startups, mobile offices, temporary sites, or as a fibre backup
• Can support VoIP, POS, basic cloud services, and light video conferencing
You’ll receive a Fixed-LTE router (desktop or outdoor unit), with SIM card
preconfigured. Optional external antennas improve signal in weak areas.
Yes, with the right setup and signal strength, Fixed-LTE supports VoIP and basic video conferencing. We optimize traffic with QoS and prioritization rules where required.
We offer both:
• Capped packages with larger monthly allowances (e.g. 100GB–500GB)
• Uncapped business plans (subject to fair usage policies)
Let us recommend a plan based on your usage.
Absolutely. Fixed-LTE is a popular failover option to keep your voice, POS, and cloud services running during fibre outages or downtime.
Yes. We provide:
• Full setup and activation
• Ongoing remote support
• Optional SIM failover, static IPs, and router monitoring
Satellite internet uses communication satellites in orbit to deliver broadband to a ground dish installed at your premises. It’s ideal for businesses in rural or hard-to- reach areas with no access to fibre, wireless, or LTE.
Satellite is best suited for:
• Remote locations (mines, farms, lodges, mobile units)
• Areas with no terrestrial infrastructure
• Emergency or backup connectivity
• Businesses needing basic internet where other options fail
Typical satellite packages offer speeds from 10Mbps to 100Mbps, depending on the satellite provider, service tier, and usage plan.
Yes, though it has higher latency compared to fibre or wireless. It’s reliable for email, file transfers, basic browsing, and VoIP (with optimization). For real-time applications like video conferencing, performance may vary.
• Satellite dish and mounting bracket
• Modem and router
• Cabling and power supply
Our technicians install and test all equipment on-site.
Deployment usually takes 5–10 working days, depending on site access and satellite alignment.
Yes, severe weather (heavy rain or storms) can temporarily affect signal strength. We offer QoS configurations and monitoring to minimize disruption.
Satellite plans may include capped or fair usage policies. We’ll tailor a plan that aligns with your business’s average consumption and performance expectations.
Yes. All traffic is encrypted between your premises and the satellite gateway. Additional firewalls and VPN configurations can be added for enhanced security.
Yes. We provide:
• Ongoing technical support
• Remote monitoring
• On-site servicing (where accessible)
• Upgrade options as satellite tech evolves
Network equipment includes all hardware used to establish, manage, and secure
internet and internal network connectivity. This includes:
• Routers
• Switches (PoE and non-PoE)
• Firewalls
• Access Points (Wi-Fi)
• Network Cabinets and Patch Panels
• UPS and surge protection
Yes. We offer end-to-end solutions, including:
• Equipment supply
• Site assessment
• Structured cabling
• Installation and configuration
• Ongoing support and maintenance
We assess your environment, number of users, speed requirements, and future growth.
For example:
• PoE switches are ideal for VoIP and surveillance setups
• Gigabit routers ensure high-speed data handling
• Managed switches offer better control for IT teams
• Managed switches allow for traffic control, VLANs, QoS, and remote monitoring
• Unmanaged switches are plug-and-play and ideal for simple networks
We recommend managed switches for scalable, secure networks.
Yes. We supply and configure Wi-Fi 6 and enterprise-grade indoor/outdoor access points for offices, schools, lodges, and warehouses — ensuring full coverage and device handling.
We offer hardware firewalls like with:
• VPN capabilities
• Multi-WAN failover
• Deep Packet Inspection (DPI)
• User and bandwidth controls
Ideal for small to medium businesses needing reliable perimeter security.
We offer both. Clients can choose between:
• Outright purchase with warranty
• Monthly rental agreements with support and upgrades included
Absolutely. We provide network audits, design, and optimization for new and existing setups. This includes cable layout, equipment placement, and bandwidth planning.
We offer:
• Warranty management
• Next-business-day replacements (on SLA)
• On-site troubleshooting
• Optional maintenance contracts for proactive support
Yes. We ensure compatibility and integration with:
• VoIP systems
• CCTV surveillance
• Wi-Fi captive portals
• Hosted PBX
• Cloud infrastructure
Structured cabling is a standardized approach to designing and installing a flexible network cabling infrastructure for data, voice, and video across your business. It supports current needs and future scalability.
We install:
• CAT5e / CAT6 / CAT6a Ethernet cables for LAN and VoIP
• Fibre optic cabling (single-mode and multi-mode) for high-speed backbone and long-
distance links
• Coaxial and telephone cabling (where required)
All work complies with industry standards for performance and safety.
Yes. Our structured cabling supports:
• VoIP & traditional PBX systems
• Internet & internal networks
• Surveillance & access control systems
• Wi-Fi access points
• Point-of-Sale (POS) systems
Our full-service includes:
• Site survey and network planning
• Supply of cable and hardware (patch panels, cabinets, trunking)
• Cabling installation and termination
• Cable labeling and documentation
• Testing and certification
Structured cabling:
• Reduces clutter and improves airflow
• Makes troubleshooting faster
• Supports better network performance
• Scales easily as your business grows
• Increases asset value and professional appearance
Yes. We supply and install wall-mounted and floor-standing cabinets, patch panels, and cable management systems — ensuring a tidy, professional setup.
Fibre provides higher speeds and longer-distance transmission, making it ideal for backbone connections or multi-building sites. Copper is more cost-effective for shorter internal links.
Yes. We offer after-hours and weekend installations to minimize downtime, especially in high-traffic or sensitive environments.
Absolutely. We work with architects, project managers, and contractors to provide turnkey cabling installations during construction, renovations, or ICT upgrades.
Yes. When required our installations include:
• End-to-end cable testing
• Performance certification (as required)
• Compliance reports and layout documentation
• Analogue systems use coaxial cables and DVRs (Digital Video Recorders) to
transmit and record footage.
• IP systems use network cables and NVRs (Network Video Recorders) to deliver higher resolution, remote access, and smarter features.
IP is ideal for new, scalable, or high-definition installations, while analogue is a cost- effective option for smaller or legacy systems.
Yes. We offer tailored surveillance packages using trusted brands:
• Known for AI-powered analytics, AcuSense technology, and wide product range
• Excellent low-light performance, Starlight cameras, and cost-effective hybrid solutions
We recommend the brand based on your site needs and budget.
Yes. Both our systems support mobile and desktop apps for real-time viewing, playback, and notifications from anywhere with internet access.
• Dome & bullet cameras
• PTZ (Pan-Tilt-Zoom) cameras
• Thermal & ANPR cameras
• Indoor/outdoor options
All cameras come in HD or 4K, with options for IR night vision, motion detection, and
AI analytics.
A hybrid system combines IP and analogue cameras using a XVR (hybrid recorder)— ideal for upgrading older systems while retaining some existing analogue cameras.
• Motion detection & intrusion alerts
• Line crossing and object detection
• Smart playback & video search
• Night vision and wide dynamic range
• Cloud backup (optional)
• Remote access and user permissions
Footage retention depends on storage capacity and camera resolution. Most systems offer 7 to 30 days, with options to extend using larger HDDs or NAS/cloud storage.
Yes, but you must:
• Notify staff and the public with signage
• Use footage for lawful purposes
• Comply with POPIA (Protection of Personal Information Act) regarding personal data
We guide clients on best practices and compliance.
Yes. We provide:
• System health checks
• Software/firmware updates
• Camera cleaning and realignment
• Remote diagnostics and on-site support
• Optional maintenance contracts and SLAs
Yes. Our CCTV solutions can integrate with:
• Access control systems
• Alarm panels and sensors
• Fire and safety systems
• Central monitoring or control rooms
We assist 3 rd party service providers where possible even though we do not perform the integration ourselves.
Access control systems manage who can enter specific areas in your business using
methods like:
• PIN codes
• RFID/proximity cards
• Biometric scanners (fingerprint or facial recognition)
It improves security, restricts unauthorized access, and logs all entries for auditing.
Time & attendance systems track employee check-in and check-out times using biometric or card-based terminals. This helps businesses manage:
• Work hours
• Leave and overtime
• Payroll accuracy
Yes. Our time & attendance solutions integrate with most major payroll systems including Sage, SimplePay, Pastel, and others — streamlining salary calculations and
workforce management.
We offer:
• Biometric (fingerprint, facial recognition)
• Facial Recognition
• PIN code entry
• Mobile app or QR-based scanning (on request)
Absolutely. Access permissions can be set per:
• User or department
• Time zone (e.g., after-hours restrictions)
• Door or zone within the building
Yes. Each access attempt is logged in the system, providing:
• Audit trails
• Access reports
• Real-time alerts for unauthorized access attempts
Yes. We provide cost-effective, scalable solutions that work for small teams and grow with your business — from a single door to multi-site access management.
Basic access control and attendance systems can function offline. However, remote management, reporting, and integrations require an internet or network connection.
Our systems support:
• Battery backups (UPS) for continued functionality
• Fail-safe or fail-secure lock modes to ensure safety during power failure
Yes. We provide:
• Complete system design and installation
• User training and onboarding
• Remote and on-site technical support
• Optional maintenance contracts and SLAs
Desktop support involves technical assistance for end-user devices such as laptops, desktops, printers, and software. It ensures your staff can work efficiently with minimal disruption.
We offer:
• Remote support via secure connection
• On-site support for hardware issues or setups
• Preventative maintenance
• Software installation and updates
• Troubleshooting and diagnostics
Our support covers:
• Windows computers
• VoIP endpoints
• Network-connected devices (NAS, routers, etc.)
• User peripherals (monitors, keyboards, webcams)
Yes. We provide secure remote desktop support, VPN setup, and troubleshooting for staff working from home or satellite offices.
Yes. We offer extended support hours and after-hours or weekend call-out options, based on your service level agreement (SLA).
If remote resolution fails, we dispatch an on-site technician to troubleshoot or replace the faulty component — minimizing downtime.
Yes. We handle:
• Operating system updates
• Antivirus and endpoint security management
• Office 365 and cloud productivity tools
Yes. Dependent on server type, In addition to desktop support, we offer:
• Network troubleshooting
• Firewall and router configurations
• Backup solutions
We offer flexible support models based on:
• Per-user (ideal for SMMEs)
• Per-device
• Block-hour or retainer agreements
We’ll tailor a package to suit your operations.
Our service levels include:
• Remote support within 30–60 minutes
• On-site support within 4–8 business hours (location-dependent)
• Proactive monitoring for fast incident resolution
Custom SLAs are available based on your needs.
An interactive display is a touch-enabled digital screen that allows users to write, draw, interact, and collaborate in real time. Think of it as a smart whiteboard with advanced functionality for business or education use.
They are perfect for:
• Boardrooms and meeting rooms
• Training centres and classrooms
Our displays typically include:
• Multi-touch functionality (10–40 points)
• 4K UHD resolution
• Built-in whiteboard and annotation tools
• Wireless screen sharing (Windows, macOS, iOS, Android)
• Integrated Android or Windows OS
• Video conferencing compatibility (Zoom, Teams, Meet)
We supply industry-leading brand such as:
• Parrot Products
Each tailored to specific business or educational needs.
Yes. Our displays support:
• HDMI, USB-C, and wireless casting
• Screen mirroring via apps or built-in features
• Control and annotation from your connected device
Yes. You can run Zoom, Microsoft Teams, and Google Meet directly from the panel or via connected devices. Add-ons like cameras, microphones, and speaker bars enhance the experience.
Yes. We include end-user training to help teams or educators use the system effectively, from basic navigation to advanced collaborative tools.
Our displays range from 55” to 86” and beyond, depending on your room size and audience. Wall-mounted or mobile stand options are available.
Absolutely. Interactive displays offer superior clarity, brightness, and interactivity, with no need for bulbs or calibration like traditional projectors.
Yes. We offer:
• Professional mounting and cable management
• Setup and software configuration
• On-site and remote technical support
• Maintenance plans and extended warranties
A basic firewall is a network security device that monitors and controls incoming and outgoing traffic based on predefined rules. It protects your business network from unauthorized access, malware, and external threats.
Content blocking allows you to restrict access to specific websites, applications, or online content categories (e.g. social media, streaming, adult content) to improve productivity and security.
You can block:
• Social media (e.g. Facebook, Instagram)
• Streaming sites (e.g. YouTube, Netflix)
• Adult and gambling content
• Malicious or phishing websites
• Software updates and bandwidth-heavy apps (optional)
We recommend entry-level business-grade firewalls like that support VPNs, multi-WAN failover, QoS, and content filtering with built-in or cloud-managed tools.
A firewall with content blocking helps SMEs:
• Improve bandwidth efficiency
• Protect sensitive company data
• Prevent access to non-work-related or harmful websites
• Comply with company IT and usage policies
We offer both options:
• Cloud-managed firewalls
• Local web interfaces for on-site control
We recommend the best fit based on your technical resources and security needs.
Yes. We can configure group-based or user-specific rules, allowing tailored access for management, staff, or guest users.
Yes. Most firewall platforms include usage logs, live bandwidth tracking, and activity reports showing which sites or services are being accessed.
Our firewalls support:
• Failover to backup internet connections (e.g., Fixed LTE)
• UPS integration for power protection
This ensures your network stays secure and functional during disruptions.
Yes. We handle:
• Installation and configuration
• Rule setup and policy design
• Ongoing support and firewall updates
• Optional monitoring and managed security services
A captive portal is a custom login page that appears when someone connects to your WiFi network. It controls user access and can require an email address, phone number, or social login before granting internet access.
They’re ideal for:
• Restaurants & cafés
• Hotels & lodges
• Shopping malls & retail stores
• Offices & waiting areas
• Public transport or events
• Brand visibility – customizable login page with your logo and colors
• User data capture – collect emails, phone numbers, or opt-ins
• Usage control – set bandwidth limits and session durations
• Compliance – meet regulatory requirements (e.g., POPIA)
• Marketing – redirect to promotions, websites, or surveys
• Email or phone number
• SMS OTP (one-time pin)
• Social media login (Facebook, Google, etc.)
• Voucher or access code
• Click-to-connect (frictionless)
Yes. We can configure:
• Bandwidth limits per device
• Time/session limits
• Concurrent device restrictions
• Optional premium access tiers (e.g., paid or VIP access)
Yes. Our captive portals log user consent and data appropriately, with options for terms
& conditions, privacy policy links, and data anonymization. All networks are secured with VLAN separation.
Yes. Our portals offer dashboards with:
• User count and login timestamps
• Device types and session durations
• Data usage per session
• Exportable reports for marketing or compliance
We recommend using Wi-Fi 6 Access Points (e.g., Reyee RG-RAP2260) and a PoE switch, paired with a firewall/router that supports captive portal features or cloud-based management.
Yes. After login, users can be redirected to:
• Your website or landing page
• Promotional offers or booking forms
• Online menus or reviews
• Social media profiles
Absolutely. We handle:
• Hardware supply and installation
• Portal design and branding
• User access control policies
• Ongoing support and SLA-backed maintenance
A business WiFi network provides wireless internet access across your office,
warehouse, store, or public space. It’s designed for multi-user environments,
prioritizing speed, reliability, and security.
Business WiFi offers:
• Higher user capacity
• Advanced access point management
• Guest network isolation
• Stronger security controls
• Scalability for growing teams or multiple branches
We provide:
• WiFi 6 Access Points (indoor and outdoor)
• PoE Switches to power devices
• Business-grade routers and firewalls
• Cloud-managed controllers (optional)
We design the setup based on your space, users, and application needs.
We perform a WiFi site survey to identify signal dead zones, interference, and optimal access point placement. This ensures seamless roaming and stable connections across your entire environment.
• Remote monitoring and troubleshooting
• Bandwidth usage control
• User and guest access management
• Proactive alerts and diagnostics
• Simplified scalability and centralised updates
Yes. We create segmented guest networks with captive portals, bandwidth limits, and access restrictions to ensure security and prevent network abuse.
Yes. We use WiFi 6 and enterprise-grade access points capable of supporting dozens to hundreds of concurrent users, ideal for schools, conference venues, and hospitality environments.
Absolutely. Our systems are configured with QoS (Quality of Service) to prioritize real- time communication traffic, ensuring smooth VoIP, video calls, and collaboration tools.
We implement:
• WPA3 encryption
• Network segmentation (VLANs)
• Firewall integration
• Optional user authentication and content filtering
Yes. We handle:
• Site assessment and network design
• Full installation and cabling
• Ongoing technical support and monitoring
• Optional SLA-backed maintenance contracts
ICT stands for Information and Communication Technology. It includes hardware, software, networking, and services used to manage and transmit information in businesses.
We support all products and services provided under our contract. Third-party products are not covered under our standard maintenance but can be serviced on a case-by-case basis or through extended support agreements.
We offer:
Yes, we offer both remote and onsite support for desktop users, including
troubleshooting, updates, and system setup.
Absolutely. We assist with cloud migration, Office 365 deployment, VoIP integration, and cloud data backups.
Yes, we specialize in SMME-friendly solutions with scalable pricing, plug-and-play packages, and local support.
In most cases, yes. A site survey ensures correct infrastructure design and cost estimation. Virtual assessments are also available for remote or pre-assessment.
You can use a hybrid PBX that supports both analogue (POTS) and VoIP (SIP) lines. This allows your existing desk phones to operate while gradually integrating VoIP services.
ATAs convert traditional phone signals to digital VoIP. This lets you connect analogue phones or fax machines to a VoIP network without replacing hardware.
If you have an older PBX system, we can implement SIP trunking, which routes calls over the internet instead of physical copper lines—modernizing your system without replacing it.
We design phased migration plans where VoIP services run alongside your traditional system until you're ready to fully switch—minimizing downtime and training impact.
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