At SPOC Managed Services, we understand that no two businesses operate the same. Choose Hosted PBX or On-Premise PBX — and scale with Voice Services, Call Centre and Softphone applications.
At SPOC Managed Services, we understand that no two businesses operate the same.
That’s why we offer both Hosted PBX and On-Premise PBX solutions — giving you the
power to choose what works best for your operations, infrastructure, and future growth.
Hosted PBX (Private Branch Exchange) is a virtual phone system hosted in the cloud. It handles call routing, voicemail, conferencing, and other communication functions without the need for traditional hardware or maintenance.
Full Control. Local Infrastructure. Enterprise Reliability.
For businesses that require complete control over their telephony infrastructure, Spoc Managed Services offers robust On-Premise IP PBX solutions. Ideal for environments with specific security, compliance, or integration requirements, our systems deliver high- performance voice communication backed by local infrastructure.
An On-Premise IP PBX is a private telephone system installed at your business location, managing internal and external calls over your local network using VoIP technology. It offers advanced call handling features without depending on the cloud.
Crystal-Clear Communication. Built for Business.
Spoc Managed Services delivers reliable, high-quality voice solutions that keep your business connected — across the office, across the country, or across the globe. Whether you’re upgrading your phone system, scaling your teams, or switching to VoIP,
we offer a full suite of voice services to match your needs.
Cloud-based telephony with powerful features and flexibility
Local infrastructure with full control and customisation
Cost-effective internet-based calls with HD voice quality
Connect your existing PBX to the cloud and reduce call costs
Mobile and desktop apps to take calls anywhere
Advanced voice routing for support and sales teams
Empower Your Team. Delight Your Customers.
Spoc Managed Services provides powerful, scalable call centre solutions tailored for both inbound and outbound environments. Whether you’re handling support queries, sales campaigns, or service bookings, our platform ensures clear communication, smart routing, and full visibility — all backed by reliable infrastructure and expert support.
Route calls to the right agents quickly and efficiently
Custom call menus for self-service and routing
Real-time supervision and quality assurance
Measure agent performance, call volumes, and SLAs
Seamless connectivity with platforms like Zoho, HubSpot, and Salesforce
Enable hybrid or remote work with softphones and mobile apps
Business Calling — Anytime, Anywhere
Take your business communications mobile with softphone applications from Spoc Managed Services. Our softphone solutions let your team make and receive calls from desktops, laptops, or smartphones — all through your business phone system.
A softphone is a software-based phone that runs on your device using an internet connection. It connects to your PBX system, enabling professional calling features without physical handsets.
From VoIP to Hosted PBX — let’s find the right solution for your business.
Unleashing Technology.
Empowering your business.
© 2025 SPOC. All rights reserved.
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